Service Agreement

By purchasing, accessing, or using any of our online music education courses, programs, downloads, or related services, you agree to the following terms:

1. Services

We provide online music education content, which may include prerecorded lessons, live sessions, coaching, downloadable materials, templates, project files, community access, and other educational resources.

All content is provided for educational and informational purposes only.

2. Eligibility

By making a purchase, you confirm that:

• you are at least 18 years old, or have permission from a parent or legal guardian;
• the information you provide during checkout is accurate and complete;
• you are legally authorized to enter into this agreement.

3. Payment

All prices are shown at checkout unless otherwise stated. By completing your purchase, you agree to pay the full amount listed, including any applicable taxes or fees.

If a payment plan is offered, you agree to make all scheduled payments on time. Failure to complete payment may result in suspension or termination of access to the course or related services.

4. No Guaranteed Results

We do not guarantee any specific creative, financial, professional, or career outcome from purchasing or completing our courses. Results depend on many factors, including your background, effort, skill level, consistency, and market conditions.

5. Intellectual Property

All course content, videos, lesson materials, downloads, branding, graphics, text, audio, and related resources are our intellectual property and are protected by copyright and other applicable laws.

When you purchase a course, you receive a limited, non-transferable, non-exclusive license for your personal educational use only.

You may not:

• copy, reproduce, republish, upload, post, distribute, sell, sublicense, or share our content;
• give others access to your account or purchased materials;
• modify, resell, or commercially exploit any part of the course materials;
• use our content to create competing products or services.

6. Account Access

If access to the course requires an account, you are responsible for maintaining the confidentiality of your login details and for all activity under your account.

We reserve the right to suspend or terminate access if we believe your account is being shared, misused, or used in violation of this agreement.

7. Refund Policy

Due to the digital nature of our products and services, all sales are final unless otherwise stated on the checkout page or required by applicable law.

If a specific refund window or guarantee is offered for a particular course, that policy will apply only as described on the relevant sales or checkout page.

8. Chargebacks and Payment Disputes

By purchasing, you agree to contact us first at [your support email] to attempt to resolve any issue before initiating a chargeback or payment dispute.

If a chargeback is initiated for a valid purchase without first attempting resolution, we reserve the right to suspend access to all purchased products and services while the matter is being reviewed.

9. Community Guidelines

If your purchase includes access to a group, forum, chat, or community space, you agree to behave respectfully and professionally.

We may remove your access without refund if you engage in harassment, hate speech, abusive behavior, spam, unauthorized promotion, infringement of intellectual property, or disruption of the learning environment.

10. Live Calls, Coaching, and Scheduling

If your purchase includes live sessions, coaching calls, or consultations:

• you are responsible for attending at the scheduled time;
• missed calls may be forfeited unless otherwise stated;
• rescheduling may be permitted with reasonable notice, subject to availability;
• we reserve the right to reschedule sessions when necessary.

11. Digital Access and Availability

We aim to provide reliable access to our courses and platforms, but we do not guarantee uninterrupted or error-free availability.

We may update, modify, replace, or discontinue parts of the service at any time in order to improve the user experience, maintain the platform, or comply with business or legal requirements.

12. User Conduct

You agree not to use our services:

• for any unlawful purpose;
• to infringe the rights of others;
• to upload malicious code or interfere with the platform;
• to scrape, copy, or extract course content through automated means;
• to impersonate another person or provide false information.

13. Disclaimer

Our courses are provided on an “as is” and “as available” basis to the fullest extent permitted by law. We make no warranties or representations regarding the completeness, accuracy, reliability, or suitability of the content for your specific goals.

Nothing in our courses constitutes legal, financial, tax, medical, or mental health advice.

14. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your purchase or use of our services.

Our total liability for any claim related to the services will not exceed the amount you paid for the specific course or service giving rise to the claim.

15. Termination

We reserve the right to refuse service, cancel access, or terminate this agreement if you violate these terms.

Upon termination, any provisions that by their nature should survive termination will continue to apply, including intellectual property protections, payment obligations, disclaimers, limitations of liability, and dispute-related provisions.

16. Governing Law

This agreement shall be governed by and interpreted in accordance with the laws of [your country/state], without regard to conflict of law principles.

17. Changes to These Terms

We may update these terms from time to time. The version in effect at the time of your purchase will apply to that purchase unless otherwise required by law.

18. Contact

If you have any questions about these terms, please contact us at: [email protected]